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Smarsh and CellTrust Team to offer API-Driven Voice Capture and Archiving

  • Friday, June 7, 2019, 3:07 pm
  • ACROFAN=Seunghee Shin
  • seunghee.shin@acrofan.com
Smarsh® and CellTrust Corporation today announced Connected Archive support for CellTrust SL2TM voice content at the Smarsh user conference, SmarshCONNECT 2019.

Global regulatory requirements for the capture, retention and oversight of voice communications and electronic communications, such as those from EU’s Markets in Financial Instruments Directive (MiFID II) and the Commodity Futures Trading Commission (CFTC), continue to affect more and more organizations in the financial services industry. With the Smarsh/CellTrust solution, the API-driven delivery of voice content from CellTrust SL2 to the Connected Archive occurs in near-real-time.

CellTrust SL2 enables organizations to capture all business-related communications (including mobile/text messaging and voice communications) on employees’ personal mobile devices, regardless of carrier or operating system, and content is seamlessly ingested into the search-ready Connected Archive from Smarsh.

Content is available for search, review and production within the Connected Archive, alongside relevant email, instant messaging/collaboration content and social media in one consolidated, secure repository. The integrated mobile compliance solution enables customers to leverage the productivity benefits of their personal mobile devices and strengthens their risk identification and mitigation efforts.

“The retention and oversight of voice content is a growing concern in the global financial services market, and through our partnership with CellTrust, we’re excited to extend our leadership in this area,” said Adam Miller-Howard, Smarsh VP/Product Strategy. “Our unique commitment to capturing content via APIs directly from the source provides a richer search and review experience and a more seamless, secure and reliable transfer of voice content than those archiving providers that use traditional SMTP email.”

With its CellTrust SL2 integration, as well as the audio search and analytics capabilities from Cognia, Smarsh continues to expand capture and archiving support for an industry-leading breadth of voice and electronic communications channels.