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DHL to invest further RM 1.5 billion in IT Services Data Center by 2020
DHL, the world's leading logistics company, expects to invest nearly RM 1.5 billion (EUR 296.7M) between now and 2020 to further develop its IT Services Data Center in Cyberjaya, creating further opportunities for emerging IT talent in Malaysia and around the region. The IT Services Data Center has provided critical IT infrastructure, business application development and support initially for the company's Asia Pacific and, subsequently, global operations over the past 20 years, with DHL investing more than RM 4.7 billion (EUR 941.1M) in its development since 1997. "Digitalization plays an increasingly strategic role in helping global logistics networks achieve the speed, reliability and accuracy needed to keep pace with today's demands. The investment we have made in Cyberjaya demonstrates our commitment towards enhancing our capabilities -- and helping our customers improve their market positions through best-in-class IT infrastructure and skilled talent," said Alexander Pilař, Executive Vice President and Managing Director, IT Services, Deutsche Post DHL Group (DHL is part of Deutsche Post DHL Group). Malaysia Digital Economy Corporation (MDEC), Chief Operating Officer, Dato' Ng Wan Peng said, "We are heartened by the continued support from DHL, which reflects its unwavering commitment to Malaysia and its digital transformation agenda -- as we race towards becoming a developed digital economy by 2020. In addition to employment creation, this move will greatly boost and strengthen the digital infrastructure and ecosystem crucial for a thriving innovation powered socio-economy. We look forward to the journey ahead with DHL, in our quest to make the digital economy a key engine of growth for Malaysia." A team of more than 1,440 employees ensure the Cyberjaya IT Services Center, along with their counterparts in Prague, the Czech Republic and Mechanicsburg, Pennsylvania, deliver 24/7 IT support across all DHL divisions -- DHL Express, DHL Global Forwarding, DHL Supply Chain, DHL eCommerce operations. It serves as platform through which DHL hopes to strengthen and level the playing field for talent, particularly for women looking to succeed in IT -- which has traditionally been a male-dominated field. While the Malaysia team includes members from 27 different nationalities, the majority -- nearly 70% -- come from Malaysia, with women making up almost 40% of the total workforce. "We started our IT Data Center in Malaysia 20 years ago, occupying a floor in a suburban shopping mall with just 120 staff, facing risks of disruption from flooding to the building's car park," said Yogananthan S, Site Head of IT Services Cyberjaya, and VP Business Relations for IT Services, Asia Pacific, Deutsche Post DHL Group. "Since then, we've not only relocated to Cyberjaya but also established it as a key pillar in DHL's regional and global logistics strategy, backed up by one of the most diverse and high-performing workforces in the country and globally." "Over the past 20 years we've focused on not only building up the local IT talent market -- including hiring almost 500 new graduates since 2006 -- but doing so in a way that encourages diversity and equal opportunity for all," added Yogan. "These values are not only at the core of DHL's corporate culture -- they also play a crucial role in how we effectively we serve our global 'customer' base in more than 220 countries and territories." In addition to cultivating the local talent pool, DHL IT Services Cyberjaya plays an active role to give back to the local community and environment. Through the company's "Living Responsibility" approach, staff volunteer time and expertise on sustainable projects that help address issues which go beyond the workplace. The IT Service Data Center in Cyberjaya plans to invest in a range of platform renewals and technical innovations through to 2020, including adoption of hybrid cloud, and higher-efficiency or renewable energy sources.
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FedEx Korea SenseAware Domestic Launch Press Conference
On September 26th, FedEx Korea announced that it will launch SenseAware, a healthcare special transportation service that has won various awards in the industry, at a press conference held at The Plaza Hotel, Seoul. SenseAware is a next-generation information-based service that enables customers to more securely manage and control the entire supply chain and maintain access to critical or environmentally sensitive cargo. Chae Eun-mi, Branch Manager of FedBx Korea, said, "With SenseAware, customers can view information generated by cargo, making timely decisions when managing more complex global supply chains. Also, SenseAware is expected to benefit a wide range of industries, such as aerospace, healthcare, high technology and financial industries, as well as transportation of costly and time-sensitive cargo." ▲ Ng Frankie FedEx, Head of Solution Department in Asia-Pacific Area, introduced Sendum device and solution. Recently, the government is implementing various policies to strengthen the global competitiveness of the domestic health care industry. The government held the 88th National Policy Coordination Meeting in September 2016 and confirmed 'Healthcare Industry Comprehensive Development Strategy' jointly organized with the relative authorities including Ministry of Health and Welfare. It also planned to intensively foster the healthcare industry for the next five years to expand the exports up to 20 trillion won until 2020. SenseAware is expected to provide more enhanced security features and visibility when domestic companies export healthcare shipments. SenseAware is a state-of-the-art sensor technology combining various sensor devices with powerful web-based applications. When SenseAware is attached to the cargo, the customer can view real-time information on the cargo's current location, accurate temperature, relative humidity, light exposure, and impact information on the mobile device, allowing customers to more securely manage and control the entire supply chain and maintain access to critical or environmentally sensitive cargo. For temperature-sensitive cargo, SenseAware device supports a dry ice detector that can monitor the condition of the cargo under temperatures from -80 ° C to 60 ° C, and an extreme low temperature detector that can monitor from -195 ° C to -60 ° C. The latest SenseAware PT300D features 3G dual-mode capability and is compatible with domestic communications networks. SenseAware was first launched in the US in 2009 and currently operates in 43 markets worldwide, including Guam, Hong Kong, Malaysia, New Zealand, Singapore and Taiwan. FedEx continues to increase the number of SenseAware services available to a variety of aerospace and ground logistics companies, enabling them to use more appropriate logistics options for their business cases and needs. ▲ SENDUM device was introduced as the only cellular module that was authorized by the US government for maneuver during air navigation. Meanwhile, 'FedEx Express', which provides SenseAware service to Korean customers, is becoming the world's largest air express company based on the largest airline route and infrastructure in the international shipping industry. It is implementing a deferred rebate system, and it delivers the cargo within the appointed time quickly and reliably to more than 220 countries every day. FedEx, the parent company of FedEx Express, is a company that provides a wide range of services related to transportation, e-commerce and business to customers and businesses around the world. FedEx, which has an annual turnover of $61 billion, offers integrated business applications because the subsidiaries of the FedEx brand compete in the market as a single entity and operate as an organization. Consistently ranked as one of the most respected companies in the world, FedEx emphasizes more than 400,000 employees on focusing on safety, ethics, and professionalism, as well as the needs of their customers and communities. ▲ Chae Eun-mi, Branch Manager of FedEx Korea, answered most questions.
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DHL Global Forwarding Korea Asia-Europe Multimodal Network Construction Announcement Press Conference
On June 29, DHL Global Forwarding announced that the Asia-Europe multimodal network will be provided in Korea through the press conference at The Plaza Hotel in Jung-gu, Seoul. DHL will offer a rapid and cost-effective multimodal service through land transportation to Europe after marine transportation between Korea and main ports in China. DHL’s Ocean Freight Service connects major ports in Korea such as Incheon Port and Busan Port with major ports in China such as Shanghai, Taicang and Lianyungang. Cargos arriving at each port are transported through land transportation to main inland hubs of China such as Chengdu, Hefei, Suzhou, and Xi'an. Then, they are transported to Europe via the DHL rail service. In addition, in case of using DHL Flexigateway service, which provides optimized routes for each cargo, has been introduced to minimize lead time and enable cost-effective transportation. DHL's Asia-Europe multimodal service provides logistic solutions specialized for industries such as automobile, fashion, high technology, wine and liquor manufacturing, and cargo insurance with various options such as import and export clearance and container GPS tracking to minimize the risk of delays and discontinuance of fully loaded and small cargo containers. Moreover, DHL revealed that, as the business demand between Asia-Europe has surged recently, it is continuously expanding Asia-Europe multimodal through the launch of Shenzhen-Minsk route in May 2017. ▲ Charles Kaufmann, CEO of DHL Global Forwarding Northern Asia Charles Kaufmann, CEO of DHL Global Forwarding Northern Asia, introduced that DHL Global Forwarding is now providing the service to all the major continents from Europe, America, Asia, the Middle East and Africa. It has the facilities at about 850 regions over 190 countries around the world. And, it has more than 30,000 logistics specialists. He added that it also handles more than 3.1 million TEU of marine transportation demand and 2.1 million tons of air transportation. DHL Global Forwarding has introduced its end-to-end transportation management services with expertise in not only air, sea and land, but also project cargo transportation field, and offers optimized transportation solutions for each industry and size. What's more, low fixed asset investment based on transportation brokerage services is a feature of the business. Its position in the market is the first in global air freight service, second in marine cargo, and second place in land transportation in Europe. The company will focus on improving sustainable growth, customer management, superiority of operation, and maximizing profitability, and will carry out IT renewals for performance improvement. It is introduced that it has offices in Incheon, Busan, Cheonan, Daegu, and Changwon in addition to Seoul, and depending on future market conditions, it may increase the number of offices. Moreover, 'Korean Power Network,' which supports businesses of Korean companies in the global market, will provide Korean employees in key locations around the world to support their businesses and respond quickly to demands related to freight transportation. In Korea, cargo terminals located in Incheon mainly deal with cargo through air. They are also important in cross docking and third party logistics, handling brokerage, forwarding, and customs clearance. In addition, it is stressed that Incheon is at the position of an important hub in Korea as well as in Asia. In terms of marine transportation, there is a consolidation center located in Busan consisting of three warehouses, and it could be classified as three warehouses depending on purpose and area. In addition to this, it is introduced that DHL provides customer support at home and abroad through customs specialists, insurance plans for freight, speed up work through introduction of electronic document management (EDM), and confirmation of real time cargo progress through mobile timestamp system (ESP). ▲ Song Seok-pyo, CEO of DHL Global Forwarding Korea Song Seok-pyo, CEO of DHL Global Forwarding Korea, introduced about multimodal service that it is an intermediate solution between two sides with faster lead time than maritime and cheaper fare than air. He also said that it provides regular scheduling, real-time cargo tracking, optimized route selection and backup solutions. At the same time, regarding the environmental impacts such as carbon dioxide emissions, rail transport has higher ecological advantages over air transport, and it also has advantages over sea transport. He introduced that DHL has a special container and temperature control technology in rail-based transportation services for transportations in extreme cold weather and extreme regions and provides real-time tracking and information on freight location and condition with GPS. Furthermore, through 'Rail Competence Center,' which has about 30 experts in China and Europe, it complies with local regulations for cargo passing and enables freight to be transported on time. At the same time, the 'Flexigateway' service allows freight to utilize the best available route from the start of land transportation from China. DHL Rail Flexigateway allows transportations by using the DHL Rail sections between China and Europe. It is transported on the nearest available schedule with the optimized route. In this Flexigateway, there are three routes from China to Europe, and two routes, from Europe to China. DHL added that this service is a flexible multi-terminal solution based on optimized transport routes. It has the advantages of being transportable in the appointed time, reducing the risk of congestion and space shortage with a stable space, and providing a solution that fits current market conditions. ▲ The route between China and Europe travels through the closest schedule among three routes. ▲ There are two route from Europe to China. According to DHL, the service can reduce delivery time by 21 days compared to the existing maritime transports. This enables customers to quickly collect money and secure cash. In addition, it will have the economic effect of minimizing dependence on external capital and reducing the interest cost of the loan. In addition, through the container monitoring using the GPS technology, the position of the cargo and the abnormality can be checked at any time. It also identifies information such as route management, door openness of the container, light or shock detection, temperature and humidity, and provides prompt and clear responses when problems arise. In addition, DHL offers options such as temperature control containers and insulation to ensure that cargo is not affected by temperature during transport. The thermostatic container maintains a normal temperature of -25°C to 25°C during transport, and the cargo monitoring systems such as remote control, door open alarm and temperature alarm are provided to individual containers. It also provides insulation and installation services for cargoes sensitive to rapid temperature changes and provides a simple installation manual. DHL's Asia-Europe multimodal service provides specialized logistics solutions for industries such as automobile, fashion, high-tech manufacturing, wine and liquor manufacturing. In the automobile sector, it provides automobile racking and exclusive management services that can be transported to a finished car. In the fashion industry, it provides garment on hanger (G.O.H) container service, warehousing and shipping service. In addition, for high-tech manufacturers, it provides containers for temperature control container services, insulation, prevention of door openings, and security transport for high-value cargo. And for wine and liquor manufacturers, it offers licensing, labeling and dedicated warehouse services, and temperature control containers.
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